Medical Customer Service Specialist (MCSS)
3.
8 Daytona Beach, FL Daytona Beach, FL Estimated:
$33.
7K - $42.
6K a year Estimated:
$33.
7K - $42.
6K a year 1 day ago 1 day ago 1 day ago POSITION
Summary:
The Medical Customer Service Specialist performs a number of duties including greeting and checking in patients/visitors, scheduling appointments, answering incoming calls, taking messages, collecting co-pays, scanning medical documentation, identifying insurance coverage, working with patient referrals, end of day closing tasks, and tasking using Electronic Health Records (E.
H.
R.
).
Qualifications:
Education, skills and
Experience:
High school diploma or equivalent Previous medical office experience preferred Ability to demonstrate excellent customer service Experience with computers and the ability to learn, navigate and function in various computer applications Strong, clear, English telephone and oral communication skills Ability to multi-task successfully and efficiently Ability to maintain confidentiality and to comply with HIPAA guidelines Minimum typing speed of 30 wpm required Location:
Florida Health Care Plans, Inc.
Practice Management - Radiology Schedule:
Pool, 1st shift, No Guarantee of hours.
Travel required.
Estimated Salary: $20 to $28 per hour based on qualifications.
8 Daytona Beach, FL Daytona Beach, FL Estimated:
$33.
7K - $42.
6K a year Estimated:
$33.
7K - $42.
6K a year 1 day ago 1 day ago 1 day ago POSITION
Summary:
The Medical Customer Service Specialist performs a number of duties including greeting and checking in patients/visitors, scheduling appointments, answering incoming calls, taking messages, collecting co-pays, scanning medical documentation, identifying insurance coverage, working with patient referrals, end of day closing tasks, and tasking using Electronic Health Records (E.
H.
R.
).
Qualifications:
Education, skills and
Experience:
High school diploma or equivalent Previous medical office experience preferred Ability to demonstrate excellent customer service Experience with computers and the ability to learn, navigate and function in various computer applications Strong, clear, English telephone and oral communication skills Ability to multi-task successfully and efficiently Ability to maintain confidentiality and to comply with HIPAA guidelines Minimum typing speed of 30 wpm required Location:
Florida Health Care Plans, Inc.
Practice Management - Radiology Schedule:
Pool, 1st shift, No Guarantee of hours.
Travel required.
Estimated Salary: $20 to $28 per hour based on qualifications.
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